Privacy Policy

Effective Date: October 9, 2026
Last Updated: October 9, 2026

School of Caroline LLC (“School of Caroline,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and retain information when you visit our website, explore our recipes, purchase educational resources, subscribe to our emails, contact us, or enroll in our cooking classes.

This policy applies to our website and the services we offer through it. It should be read alongside any additional privacy notices or forms provided when you register for a class or purchase a product.

1. Information We Collect

The information we collect depends on how you interact with School of Caroline.

Information you provide to us

We may collect information you choose to provide, including:

  • Contact information, such as your name, email address, telephone number, and other details you include in a message.

  • Purchase information, such as the products or services you purchase and information needed to fulfill your order.

  • Newsletter information, such as your email address and subscription preferences.

  • Class enrollment information, such as a parent's or guardian's contact details, a participating child's name and age, and information necessary to administer enrollment and class participation.

  • Information you provide when requesting assistance, accommodations, or information about our recipes, resources, or classes.

Please provide only information that is reasonably necessary for the purpose requested. If we ask for allergy, dietary, or other information to help administer a class safely, we will use it for that purpose and handle it with appropriate care.

Information collected automatically

When you visit our website, certain information may be collected automatically by Squarespace or other services enabled on the site. Depending on the features and settings in use, this may include your IP address, browser and device information, pages visited, referring website, and interactions with website content.

We are reviewing our website's analytics, cookies, and integrations to determine exactly which technologies are active. We will update this policy if necessary to accurately describe those practices.

2. How We Use Personal Information

We may use personal information to:

  • Operate, maintain, and improve our website.

  • Respond to inquiries and provide customer support.

  • Process and fulfill purchases and provide access to digital downloads.

  • Manage cooking-class registrations, communicate with parents and guardians, and administer class participation.

  • Send newsletters and other communications when permitted by your preferences and applicable law.

  • Maintain business records, manage transactions, and address disputes.

  • Protect our website, business, customers, and services against fraud, misuse, and security threats.

  • Meet applicable legal, accounting, tax, and regulatory obligations.

We will not use personal information for purposes materially different from those described here without providing any notice or obtaining any consent required by law.

3. Payments and External Payment Services

Some products or services may be purchased through external payment links or third-party checkout pages. When you follow a payment link, the payment provider's website and privacy practices may apply.

Depending on the payment service used, the provider may collect payment details, billing information, contact information, and transaction information. We may receive information about your purchase and its status so that we can provide the product or service you purchased.

We do not intentionally request that you send full payment-card details through ordinary email or website contact forms. Please review the privacy policy and terms of the payment provider before completing a transaction.

Payment providers currently used: [Insert the names of the payment providers you actually use.]

4. Newsletter and Email Communications

If you subscribe to School of Caroline emails through Squarespace Email Campaigns, we may collect your email address, subscription preferences, and information about your subscription status.

We use this information to send newsletters, recipes, educational resources, announcements, and other communications you have requested or that are otherwise permitted by law. Our email service may provide delivery and engagement information, such as whether an email was opened or a link was clicked, depending on the settings and features enabled.

You can unsubscribe using the link included in our marketing emails. Unsubscribing from marketing emails does not necessarily stop essential communications relating to a purchase, class enrollment, or customer-service request.

We do not sell email lists. We may use service providers to manage and deliver email communications on our behalf.

5. Cookies, Analytics, and Similar Technologies

Our Squarespace website uses certain cookies and similar technologies needed to operate the website and its features. Depending on our settings and integrations, additional technologies may be used to understand website traffic, remember preferences, measure engagement, or support marketing.

We have not yet confirmed whether third-party analytics or advertising tracking tools, such as Google Analytics or Meta Pixel, are enabled on our website. We will identify the services actually in use and update this section as needed.

You may be able to manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Where required by applicable law, we will provide appropriate notice and choices regarding nonessential tracking technologies.

6. How We Share Personal Information

We may disclose personal information to the following categories of recipients when necessary for the purposes described in this policy:

  • Website and hosting providers: Squarespace, which provides our website platform and related features.

  • Payment providers: Third-party services that process payments through our external payment links.

  • Email service providers: Squarespace Email Campaigns for managing and delivering newsletters.

  • Technology and service providers: Providers that support website functionality, security, analytics, customer communications, or business operations, if and when used.

  • Professional advisers and authorities: Attorneys, accountants, regulators, courts, or law enforcement when reasonably necessary for legal, security, or compliance purposes.

We will identify specific providers in this policy where appropriate as we verify our integrations and practices.

We do not sell personal information for money. Whether information is considered “sold” or “shared” under applicable privacy laws can depend on how it is disclosed and used, including certain advertising and tracking arrangements. We are reviewing our tracking settings to determine whether any additional disclosures or opt-out mechanisms are required.

7. Children's Information

School of Caroline offers cooking classes and educational resources for children. We recognize the importance of protecting children's privacy.

Parents and legal guardians should provide registration and contact information for children participating in our classes. We use this information to administer enrollment, communicate with families, and support class participation and safety.

We do not intend for children to submit personal information independently through our website unless a specific activity is designed and appropriately authorized for that purpose. We ask parents and guardians not to submit unnecessary sensitive information about a child through general website forms.

Where we collect information relating to children, we will handle it for the purposes disclosed at collection and take reasonable steps to protect it. Parents or guardians may contact us to ask about information we hold concerning their child, request correction or deletion where appropriate, or raise a privacy concern.

Certain online collection practices involving children under 13 may be subject to the Children's Online Privacy Protection Act (COPPA), including requirements for parental notice and consent. Our procedures must reflect the actual information we collect and how it is collected, used, and disclosed.

8. How Long We Retain Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, and meeting applicable legal obligations.

Retention periods vary depending on the type of information and the reason it was collected. For example:

  • Newsletter information may be retained while you remain subscribed and for a reasonable period afterward to maintain suppression or unsubscribe records.

  • Purchase and accounting records may be retained for applicable business, tax, and legal requirements.

  • Class enrollment information may be retained for the period reasonably necessary to administer classes, maintain appropriate records, and address relevant safety or legal matters.

  • General inquiries may be retained for the time needed to respond and maintain relevant business records.

We will take reasonable steps to delete or deidentify information when it is no longer needed, subject to applicable legal requirements and legitimate recordkeeping needs. Information collected online from children, where applicable, should not be retained longer than necessary for the purpose for which it was collected.

9. How We Protect Information

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. These measures may include limiting access to information, using reputable service providers, and relying on security features offered by our website and other business systems.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we work to handle personal information responsibly and address security concerns when identified.

10. Your Privacy Choices and Rights

Depending on your location, the nature of your request, and applicable law, you may have rights concerning personal information we maintain about you. These rights may include requesting access to, correction of, or deletion of certain information, as well as opting out of certain types of sale, sharing, or targeted advertising where applicable.

You can unsubscribe from marketing emails using the unsubscribe link in those messages.

To submit a privacy request or ask a question about information we hold, contact us using the details in the Contact Us section below. We may need to verify your identity or authority before fulfilling a request, particularly when it concerns a child's information.

Some requests may be subject to legal exceptions, including requirements to retain certain records or protect another person's rights.

Additional Information for California Residents

California residents may have privacy rights under applicable California law. Depending on whether the relevant law applies to our business and the circumstances, these rights may include the right to know about certain personal information collected, request access to or deletion of eligible information, request correction of inaccurate information, and opt out of certain sales or sharing of personal information.

California privacy laws do not apply identically to every business. Eligibility and obligations depend on applicable statutory requirements and the business's actual practices. We will honor rights and provide notices to the extent required by law.

To submit a request, contact us at the email address below and include “Privacy Request” in the subject line.

If we engage in activities that require a “Do Not Sell or Share My Personal Information” link or another specific notice, we will provide the applicable mechanism as required by law.

11. Third-Party Websites and Embedded Content

Our website may link to or display content from third-party websites and services, such as videos, social media content, external checkout pages, or other resources.

When you interact with third-party content or follow an external link, that provider may collect information under its own privacy policy and terms. We do not control the privacy practices of third-party websites, and we encourage you to review their policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, service providers, or legal obligations change. Any updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:

School of Caroline LLC
Email: [Insert your business email address]
Website: [Insert your website URL]

Please do not include sensitive personal information in an ordinary email unless we specifically request it through an appropriate method.